🔒 Privacy Policy

Sportsapp Privacy Policy – Your Data Is Safe With Us

Find out clearly how your personal data is collected, where it is stored, and how it is kept secure — all in plain language.

Last Updated: January 2026

Why is your data safe with sportsapp?

We treat your privacy not just as a policy, but as a promise.

SSL Encryption Protection

All data transfers on the sportsapp platform are protected by 256-bit SSL encryption, making it impossible for any third party to intercept your information.

Secure Data Storage

Your personal data is stored on secure servers protected by multiple layers of security to prevent unauthorized access.

Data Is Never Sold

Your data is never sold to advertisers or third parties. Your privacy is not part of our business model.

Your Control Over Your Data

You have the right to view, correct, or request deletion of your stored data at any time.

Transparent Data Usage Policy

We are always transparent about how your data is being used — no hidden agendas, no ambiguity.

Freedom to Opt Out

You can opt out of marketing emails or notifications at any time. Your preferences are our priority.

256-bit SSL

All Connections Encrypted

Secure Payments

All Transactions Secured

KYC Verification

Identity Protection Guaranteed

24/7 Monitoring

Continuous System Monitoring

1. Introduction Introduction

Sportsapp (sportsapp.im) treats the protection of user privacy as its highest priority. This Privacy Policy is designed to inform you about what data we collect from you, why we collect it, and how it is used and protected.

By registering or using our platform, you are considered to have accepted this Privacy Policy. Please read it carefully in its entirety.

This Privacy Policy applies to all use of sportsapp across every device and platform — including the website, mobile app, and any other channel.

We believe that in the digital age, the security of personal data is a fundamental right. sportsapp respects that right and presents all information to you with full transparency.

2. What Information We Collect What Data We Collect

Sportsapp collects two types of data — information you provide directly and information collected automatically while you use the platform.

Information You Provide Directly

Data Type When It's Collected Why It's Needed
Full Name At Registration Account Verification & KYC
Email Address During Registration & Login Communication & Security
Mobile Number At Registration OTP Verification & Support
Date of Birth At Registration Age Verification (18+)
Payment Information On Deposits/Withdrawals Financial Transaction Processing
National ID Card During KYC Verification Identity Verification

Automatically Collected Data

  • IP address and device information (device type, operating system)
  • Browser Type & Version
  • Which pages you visited on the platform and for how long
  • Betting History & Gaming Activity
  • Login time, date, and location (city level)
  • Data Collected from Cookies & Tracking Pixels

We never store your full payment card number or bank password. Payment information is processed exclusively through secure payment gateways.

3. How Your Information Is Used How We Use Your Data

Sportsapp uses your data only for specific, legitimate purposes. We never use your information for unnecessary or unauthorized activities.

  • Account Management: To handle your registration, login, and account security.
  • Payment Processing: To process deposits, withdrawals, and other financial transactions.
  • Customer Support: To resolve your issues and answer your questions.
  • Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Platform Development: To analyze usage patterns and improve your experience.
  • Relevant Offers: To inform you about bonuses and promotions relevant to your preferences (only with your consent).

If we ever intend to use your data for a new purpose, we will notify you in advance and obtain separate consent where required.

4. Who Your Information Is Shared With Data Sharing

Sportsapp does not sell your data. However, specific information may be shared in the following limited circumstances:

Limited Sharing Scenarios

  • Payment Provider: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or your bank.
  • Technology Service Provider: Certain technology partners involved in operating the platform may process data, but they are bound by confidentiality agreements.
  • Legal Authorities: Relevant information may be disclosed when required by court order or legal obligation.
  • Fraud Prevention Agencies: Limited data may be shared when investigating fraudulent activity.

Your data will not be shared with third parties for any reason beyond those stated above. Selling data for advertising or marketing purposes is strictly prohibited.

5. Cookie Policy Cookie Policy

Sportsapp uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
  • Performance Cookies: Collects anonymous usage statistics to help us understand which parts of the site are most frequently used.
  • Functional Cookies: Helps remember your preferred language, time zone, and other settings.
  • Marketing Cookies: Used to show you relevant ads and offers. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

6. Data Security Measures Data Security

Sportsapp uses industry-standard security measures to protect your data. Our security framework is regularly updated and tested.

  • 256-bit SSL/TLS encryption used for all data transfers.
  • Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA) available.
  • Regular security audits and penetration testing.
  • Automated alerts for detecting suspicious login attempts.
  • 24/7 system monitoring and incident response team.

In the event of a Data Breach, we will notify affected users within 72 hours and take immediate action.

Please remember that keeping your password and login credentials confidential is your responsibility. Never share your password with anyone — no sportsapp employee will ever ask for it.

7. Your Rights as a User Your Rights

As a sportsapp user, you have specific rights over your personal data. We are fully committed to upholding those rights.

  • Right to Access: You may request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: You can request that we limit how your data is used.
  • Right to Data Portability: The right to receive your data in a commonly used, portable format.
  • Right to Object: You can object to your data being used for specific purposes.
  • Marketing Opt-Out: Opt out of promotional communications at any time.

To exercise these rights, please email our support team at: support@sportsapp.im. We will respond within 30 days.

8. How Long Your Data Is Retained Data Retention

Sportsapp does not retain any data longer than necessary. A specific retention period is defined for each type of information.

Data Type Retention Period
Account Information While Account Is Active + 5 Years
Transaction Records 7 Years (Legal Requirement)
KYC Documents 5 Years
Log Files 12 Months
Marketing Information Until Opt-Out
Support Conversations 3 Years

Once the retention period ends, your data is securely deleted or fully anonymized so you can no longer be identified.

9. Child Protection Policy Children's Privacy

Sportsapp is a platform exclusively for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • Accounts are not activated until age is confirmed through the KYC process.
  • If we become aware that any data belonging to a minor has been collected, it will be deleted immediately and the account will be closed.

If your child has accidentally registered on sportsapp, please contact us immediately at support@sportsapp.im. We will take prompt action.

10. Changes to the Privacy Policy Policy Updates

Sportsapp may update this Privacy Policy as needed. If any significant changes are made, we will notify you in advance.

  • For significant changes, a notification will be sent via email or through the platform.
  • The date of any change will always be noted at the top of this page under "Last Updated".
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you object to the updated policy, you may request to close your account.

We recommend bookmarking this page so you can always read the latest version of our policy.

11. Contact Us Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy, please don't hesitate to reach out. Our Data Privacy Team is ready to assist you with any queries.

Email Support
support@sportsapp.im

Response within 30 days

Live Support
Visit Help Center

24/7 Support Available

Join sportsapp Safely

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