Sportsapp Terms & Conditions – Know Your Rights and Responsibilities

By accessing or using the sportsapp platform, you are deemed to have fully agreed to these Terms & Conditions. Please read them carefully before using the platform.

These Terms & Conditions constitute a legal agreement between sportsapp and its users. The terms may be updated at any time, and continued use of the platform following any changes will be considered acceptance of the revised terms.

These Terms & Conditions are governed by the applicable laws and regulations of Bangladesh. In the event of a dispute, sportsapp's decision shall be considered final, though all legitimate user complaints will always be taken into consideration.

The following conditions must be met to open an account on sportsapp:

• You must be 18 years of age or older.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be suspended.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Your account password and login details must be kept strictly confidential.
• Accounts may not be transferred or sold to another person.

KYC Verification

Sportsapp may require KYC (Know Your Customer) verification before processing withdrawals or for transactions above a certain amount. This may involve submitting a copy of your national ID or passport along with a recent photo.

Withdrawal requests cannot be processed until KYC verification is completed. This is done to protect the security of your funds.

Deposit

Sportsapp accepts deposits via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is ৳300. Deposits are typically credited to your account within a few minutes.

• Only use payment methods registered in your own name.
• Deposits from third-party accounts are not accepted.
• No additional fees on deposits.

Withdrawal

Withdrawal requests are processed within 1–3 business days. The minimum withdrawal amount is ৳500. Withdrawals are generally sent back to the same payment method used for the deposit.

• Withdrawals cannot be processed until KYC verification is complete.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Transactions that appear unusual or suspicious may be temporarily held pending investigation.

Sportsapp offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

• The welcome bonus is available to new users only and can be claimed once per account.
• Each bonus carries a Wagering Requirement that must be fulfilled before any withdrawal can be made.
• Each bonus has a set expiry period. If the wagering requirements are not met within the specified time, the bonus will be forfeited.
• Bonus claims from multiple accounts sharing the same household, device, or IP address are not permitted.
• Sportsapp reserves the right to modify or cancel any bonus offer at any time.

Cashback & Loyalty Points

The terms for the cashback and loyalty points program are published separately. Cashback balance can generally be withdrawn directly, while redeeming loyalty points is subject to specific rules. For more details, visit our Bonus Page here.

All betting activity on sportsapp is conducted in accordance with the following rules:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If an event is cancelled, the stake for that bet will be refunded.
• Odds displayed for live betting are subject to change at any time.
• If incorrect odds are displayed due to a technical error, sportsapp reserves the right to void the affected bets.
• Betting using match fixing or insider information is strictly prohibited.

Casino Game Rules

Each casino game has its own rules and payout structure. All games use third-party audited RNG (Random Number Generator) technology to ensure fair outcomes. In Live Casino games, the live dealer's decision is final.

The following activities are strictly prohibited on the sportsapp platform. Accounts found to be involved in any such activity will be subject to strict action:

• Attempting to obtain bonuses or winnings through fraudulent means.
• Money laundering or transactions involving illegal funds.
• Attempting to hack, crack, or unauthorizedly modify the platform's software.
• Operating multiple accounts or using another person's account.
• Using bots or automated software to place bets.
• Threatening or harassing other users.
• Match fixing or use of insider information.

If any of the above activities are proven, all account balances will be forfeited and the account will be permanently closed. Legal action may also be taken if necessary.

Sportsapp takes your privacy seriously. For full details on how we collect, store, and use your information, please refer to our Privacy Policy page.

• Your information will never be sold to third parties.
• Information may be disclosed to authorities when required by law.
• Your data is protected with the latest encryption technology.

Sportsapp reserves the right to temporarily or permanently close any account under the following circumstances:

• Violating the Terms & Conditions.
• Registering with false information.
• Failure to pass KYC verification.
• Engaging in suspicious or fraudulent activity.
• Accounts inactive for an extended period (over 12 months).

Users may request account closure at any time. Any available balance should be withdrawn before the account is closed.

Sportsapp believes gaming should be a form of entertainment, not a source of income. We encourage all our users to game responsibly.

• Never bet more than you can afford to lose.
• Avoid chasing losses by placing more bets to recover what you've lost.
• Set daily, weekly, or monthly betting limits for yourself.
• Use the self-exclusion or temporary break features whenever you need them.

If you notice signs of gaming addiction, please visit our Responsible Gaming visit the page or contact our support team.

Sportsapp reserves the right to update or modify these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or need clarification, please reach out to our support team. We are always here to help.